Call Our Team:
1-800-293-2532Our dedicated team of Customer Service Associates is available to help you with any questions or concerns. We will be happy to assist you in any way we can. If you have a flood policy, please note that our partner, Taurus Flood, is better equipped to handle your questions. You can find their contact details and ways to report a claim here. Our office hours are Monday – Friday, 9:00 am – 5:00 pm. We are here to help you!
Call Our Team:
1-800-293-2532Our PO Box:
PO BOX 13239 Tallahassee, FL 32317-3239Payment Invoice Address:
Monarch National Ins Co. PO BOX 15138 Worcester, MA 01615Overnight Address:
3490 Martin Hurst Rd, Suite 200, Tallahassee, FL 32312,Easily report a claim on our portal. You can also call our team or your agent to report a claim. If you have a flood claim, please use the flood portal.
Report a flood claim with our partner, Taurus Flood. If you have any questions regarding your flood claim, please reach out to Taurus Flood directly at (800) 759-8656.
Are you looking to make a payment on your policy? Visit our payment portal to quickly and easily make a payment.
Make a payment on your flood policy using Taurus Flood's payment portal.
You may receive an email from our partner, Chrp, prompting you to perform a self-inspection. Completing this inspection is simple and can be done using a smartphone or tablet. You will have 30 days from the time you receive the email to complete the inspection. Should you encounter any issues or have questions, our Customer Care team is ready to assist you at 1-800-293-2532.